Website Terms and Conditions

Vacations To Go is a fully accredited travel agency that has been in operation since 1984. We are one of the largest retail travel companies in the United States and enjoy a stellar reputation within the industry and among our millions of satisfied customers.

This is an agreement between you and Vacations To Go, including its officers, directors, agents, and owners (collectively “VTG”), that describes your rights to use any VTG website and its services. These terms and conditions also apply to each and every transaction involving VTG as well as every service that VTG sells (“Terms and Conditions”). By using the services covered by these Terms and Conditions, you agree that you have read and accepted all of the terms of this agreement (“Agreement”). You should read the entire Agreement because all of the terms are important and create a legal agreement that applies to you. If you are using our website and services on behalf of a business, that business accepts these terms.

Our services are diverse, so additional terms may apply. Additional terms will be available with the relevant services, and those additional terms become part of your Agreement with us if you use those services.

Please read these Terms and Conditions carefully.

Services

VTG provides its services to assist you with booking travel. To make a booking with VTG, you agree that:

• You will only use this site and its services to make legitimate reservations and purchases.
• You will not use this site or the representatives of VTG to make false or fraudulent or speculative reservations or purchases.
• You are at least 18 years of age and have authority to enter into contracts.
• You are providing VTG with accurate, truthful, and complete information.

Third-Parties

Much of the information on this site is supplied by third-party providers, and VTG accepts no responsibility for errors, omissions, inaccuracies, or misleading statements which may appear anywhere on this site, whether or not they were supplied by third-party providers.

All suppliers on this site, including but not limited to cruise lines, river cruise lines, airlines, hotels, tour operators, safari operators, car rental companies, travel insurance companies, companies that provide transportation to or from an airport, and shore excursion providers are third-party providers, and VTG has no control over their actions or inactions. VTG is not responsible for a third party’s failure to perform, breach of contract, or any action, intentional or negligent, which results in any loss, injury, delay, or damage to you or your property or to anyone traveling with you, or to the property of that party. VTG cannot and does not guarantee third-party provider reservations, timeliness, employee conduct, or the performance of scheduled flights, airport transportation, cruises, or tours, or the availability of hotel rooms or rental cars. You acknowledge that upon receipt of fare by third-party provider, the provider accepts the passenger subject to the terms of the provider contract. YOU ACKNOWLEDGE AND AGREE THAT VTG SHALL NOT BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, AND/OR PUNITIVE DAMAGES RESULTING FROM A THIRD-PARTY’S NEGLIGENCE, GROSS NEGLIGENCE, BREACH OF CONTRACT, FRAUD, OR ANY OTHER CAUSE WHATSOEVER.

Disclaimers and Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VTG DOES NOT WARRANT THE CONTENTS OF ITS WEBSITES AS TO ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, COMPLETENESS, OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES THEREOF, EITHER EXPRESS OR IMPLIED, ARE DISCLAIMED.

VTG WILL NOT BE LIABLE FOR ANY ALLEGED INJURY OR DAMAGE RESULTING FROM AN ALLEGED ERROR ON ANY VTG WEBSITE, INCLUDING BUT NOT LIMITED TO, A MISPRINT OR OMISSION OF INFORMATION.

VTG ALSO WILL NOT BE LIABLE FOR ANY SICKNESS, LOSS OF LIFE, OR DAMAGE RESULTING FROM THE CONTRACTING OF ANY CONTAGIOUS DISEASES. IT IS YOUR PERSONAL DECISION TO TRAVEL, AND YOU DO SO SUBJECT TO APPLICABLE TRAVEL RECOMMENDATIONS AND TRAVEL RESTRICTIONS. VTG ASSUMES NO RESPONSIBILITY FOR AND SHALL NOT BE LIABLE FOR UNSAFE CONDITIONS, BODILY INJURY, OR HEALTH HAZARDS INCLUDING, BUT NOT LIMITED TO, PANDEMICS OR OTHER ILLNESSES RELATED TO YOUR TRAVEL. VTG HAS NO SPECIAL KNOWLEDGE OR CONTROL OF LOCAL TRAVEL CONDITIONS, INCLUDING BUT NOT LIMITED TO, WEATHER, CRIME, OR FOOD OR BEVERAGE QUALITY OR SAFENESS. INFORMATION RELATED TO SUCH TRAVEL CONDITIONS CAN BE FOUND AT THE STATE DEPARTMENT TRAVEL WEBSITE AT HTTPS://WWW.TRAVEL.STATE.GOV.

IN NO EVENT SHALL VTG BE LIABLE FOR ANY LOSS, DAMAGE, INJURY, CLAIM OR ANY SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM VTG’S SERVICES OR USE OF THIS SITE REGARDLESS OF WHETHER THE ALLEGED DAMAGE ARISES FROM NEGLIGENCE, CONTRACT, TORT, STATUTES, OR OTHER ALLEGED OR ACTUAL STANDARD OF CARE AND EVEN IF VTG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR STATE DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

IF VTG IS FOUND TO BE RESPONSIBLE FOR ANY DAMAGE OR LOSS BASED ON SERVICES VTG PROVIDED OR UNDER THE TERMS AND CONDITIONS, THEN VTG WILL ONLY BE LIABLE TO YOU FOR DIRECT DAMAGES THAT WERE: (1) INCURRED BY YOU; (2) FORESEEABLE BY YOU AND VTG; AND (3) DIRECTLY CAUSED BY VTG. YOU ACKNOWLEDGE AND AGREE THAT VTG'S LIABILITY FOR DAMAGES INCURRED BY YOU OR ANYONE ELSE FROM LOSS OR DAMAGE TO PROPERTY OR FROM BODILY INJURY OR DEATH OR OTHERWISE IS LIMITED TO THE GROSS AMOUNT PAID BY YOU TO VTG. YOU ALSO AGREE TO WAIVE ANY CLAIMS FOR DAMAGES WHICH YOU OTHERWISE MIGHT BE ENTITLED TO ASSERT AGAINST VTG FOR DAMAGE TO OR LOSS OF PROPERTY OR FOR DEATH OR BODILY INJURY WHEN THE DAMAGES ARE COVERED BY INSURANCE, AND FURTHER AGREE THAT NO INSURANCE COMPANY OR ANY OTHER THIRD PARTY SHALL EVER BECOME ENTITLED TO ASSERT ANY CLAIM YOU HAVE AGAINST VTG, BY SUBROGATION, ASSIGNMENT, OR OTHERWISE.

Booking

After purchase, a VTG confirmation email will be sent to you. The VTG confirmation constitutes your acknowledgement that you have read, and agree to, the Terms and Conditions. This confirmation contains the entire agreement between the parties and supersedes any and all prior confirmations or understandings between the parties on all subjects in any way related to the transaction or occurrence described in this confirmation. No oral understandings, statements, promises, or inducements contrary to or inconsistent with the terms of this confirmation exist. This confirmation is not subject to any modification, waiver, or addition that is made orally. This confirmation is subject to modification, waiver or addition only by means of a new confirmation email that will be sent to the passenger of record after any agreed upon change.

VTG strictly abides by all of the rules, procedures, and terms established by third-party providers, including, but not limited to, cruise lines, river cruise lines, airlines, hotels, tour operators, safari operators, car rental companies, travel insurance companies, companies that provide transportation to or from an airport, and shore excursion providers. You do not have an automatic right to cancel or change your booking with us unless allowed by the rules, procedures, and terms established by third-party providers. You acknowledge that there may be charges or fees associated with cancelling or changing your booking, and you agree to pay any charges or fees that you incur. VTG is not responsible for any losses or alleged damages that you claim occur due to changes or cancellations to your booking.

Indemnity

YOU agree to release, defend, indemnify, and hold VTG harmless from and against any and all claims, demands, and causes of action of every kind and character (including without limitation, fines, penalties, court costs, and reasonable attorneys’ fees, including attorneys’ fees incurred in the enforcement of this indemnity) (collectively the “Indemnifiable Claims”) arising out of, without limitation, any physical or mental injury, illness, and/or death AND loss of or damage to YOUR property or interests in property WHICH in any manner ARE incident to, connected with, or arising out of YOUR USE OF THIS WEBSITE. This obligation is without regard to the cause or causes of such physical or mental injury, illness, death, or loss of or damage to property or interests in property and includes, but is not limited to, Indemnifiable Claims resulting from any sole, gross, joint or concurrent negligence, willful misconduct, strict liability, or other act and/or omission of VTG.

Intellectual Property

This site and all of its contents are the copyrighted property of VTG. All information, text, graphics, software, images and coding (together comprising the “contents”) are the property of VTG and/or its various third-party providers. No part of the contents may be reproduced, modified, removed, sold, transferred, or otherwise distributed without the express written permission of VTG and/or the applicable third-party providers. All VTG trademarks and trade names used on or in connection to this web site shall remain the exclusive property of VTG, and your use of this site shall not be deemed to give you any rights in or to any trademarks of VTG.

General

You and VTG agree that any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the state courts located in Harris County, Texas, or, if federal jurisdiction exists, the United States District Court for the Southern District of Texas, Houston Division. You and VTG irrevocably submit to the exclusive jurisdiction and venue of such courts and waive any objection based on improper venue or inconvenient forum. If you initiate an action in any forum outside of Harris County, such action shall immediately be transferred to Harris County, Texas pursuant to this Agreement.

Before initiating any lawsuit or formal legal action arising from or related to this Agreement, you and VTG agree to engage in good faith mediation to attempt to resolve the dispute. The mediation shall be conducted in Harris County, Texas, before a mutually agreed-upon mediator or, if you and VTG cannot agree, a mediator selected by the American Arbitration Association or a similar dispute resolution organization. You and VTG shall participate in the mediation in good faith, with at least one representative with full settlement authority attending the mediation session. You and VTG agree to bear your own costs of mediation, and you and VTG shall equally share the mediator’s fees. If mediation does not result in a resolution of the dispute, within 90 days after the mediation, either you or VTG may pursue any remedies available at law or in equity and as contemplated in this Agreement. If a lawsuit or claim is filed prior to mediation, the case shall be abated until such time as the mediation is concluded.

VTG reserves the right to change any aspect of this site, or to modify, add, or cancel any of these Terms and Conditions. You agree to abide by whatever Terms and Conditions are in effect at the time of your use.

VTG reserves the right to restrict or terminate your access to this site if, in its sole discretion, VTG believes user conduct violates any applicable law or is harmful to VTG or to any third-party provider.

If any provision of these Terms and Conditions is found to be unenforceable, such provision shall still be enforced to the fullest extent of applicable law and shall not affect the enforceability of the remaining provisions.

All customers are advised to pay by credit card, strictly for their own protection, in the event of default of third-party providers. Customers paying by check, cash, money order or any electronic funds transfer such as a wire transfer, ACH payment or eCheck, etc., are hereby advised that VTG accepts no financial responsibility in the event of default by third-party providers.